janji33 Privacy Policy

What Data We Collect on janji33

We collect several categories of information when you use janji33. Account registration requires your email address, a password, your full name and date of birth. For account verification before your first withdrawal, we collect a government-issued ID (KTP or passport), a selfie holding your ID, and confirmation of your phone number.

When you deposit funds, we collect payment details — the amount, the method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment or e-wallet), the transaction ID and timestamp. We store this information to reconcile deposits and detect fraud.

When you bet on Liga 1, Piala Indonesia or other sports, we log your stakes, the fixtures you bet on, and the outcomes. When you play slots, live-dealer games or esports markets, we log your spins, hands and wagers. This information helps us settle your account, handle disputes and comply with anti-money-laundering rules.

How We Use Your Data

We use your information to operate janji33. Your email and password let you log in. Your name and ID confirm your identity. Your payment details let us credit deposits and process withdrawals. Your bet history lets us calculate your winnings and settle disputes.

We also use your data for compliance. Anti-money-laundering regulations in Indonesia and our operating jurisdictions require us to verify your identity, monitor large transactions and report suspicious activity. We share information with financial authorities and payment processors as the law requires.

We use your IP address and device data to prevent fraud and unauthorized access. If we detect unusual login patterns or suspicious bets, we may freeze your account pending verification. This protects both you and janji33.

Third-Party Processors

Our servers may sit outside Indonesia — we use data centers in supported jurisdictions to ensure reliability. Payment processors (the banks and e-wallet providers behind mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking and local payment) access your payment information to complete deposits and withdrawals. We do not control these processors; they operate under their own privacy policies.

Our game providers (the slot vendors, live-dealer studios and esports data feeds) may log game outcomes and settlement data. These vendors operate under data-processing agreements with janji33 and may not use your data for their own marketing.

Data Retention and Your Rights

We keep your account data as long as your account is active. After you close your account, we retain records for seven years to comply with anti-money-laundering rules and resolve any disputes. You can request deletion of non-essential data (e.g., your phone number if you no longer use it) anytime; we remove it unless legal obligations require us to keep it.

You have the right to request a copy of all data we hold about you. Contact our support team with your account details and we will compile a report. You can also request corrections to inaccurate information — if your name is misspelled, we will update it.

You have the right to withdraw consent for optional communications (newsletters, promotional emails). You do not have the right to withdraw consent for essential processing (account verification, fraud prevention, payment processing) — those are necessary for janji33 to operate.

Cookies and Tracking

We use cookies (small text files stored on your device) to keep you logged in and to remember your preferences. Essential cookies are required for janji33 to function. Optional cookies track your activity so we can improve our platform. You can disable optional cookies in your browser without breaking your account.

We do not use third-party analytics or retargeting cookies. We do not sell your browsing data. Our cookies expire when you log out or after a period of inactivity.

Jurisdiction and Cross-Border Data Transfers

janji33 operates in multiple jurisdictions. Your data may be stored or processed in countries outside Indonesia. We ensure all transfers comply with applicable data-protection laws. Payment processors may transfer your payment data to their own servers in other countries — they are responsible for compliance with their local laws.

By using janji33, you consent to cross-border data transfer as described in this policy. If you do not consent, you may not be able to use our service.

Data Security

We encrypt all sensitive data in transit using TLS (Transport Layer Security). Your password is hashed — we do not store it in plain text. Your ID and payment information are stored in secure databases with access restricted to authorized staff. We conduct regular security audits and penetration tests.

Despite our efforts, no online system is perfectly secure. If a breach occurs, we will notify affected users and relevant authorities as the law requires. We do not guarantee against hacking, data loss or unauthorized access — you use janji33 at your own risk.

Contact and Updates

If you have questions about this policy, contact our support team. We respond to data-subject requests (access, deletion, correction) within 30 days where the law requires it.

We may update this policy anytime. Changes take effect when we post them. If the update materially affects your rights, we will notify you by email. Your continued use of janji33 after an update means you accept the new terms.

Summary

We collect your personal data (name, email, ID, payment details, bet history) to operate janji33 and comply with regulations. We store it securely and do not sell it. We share it with payment processors, game vendors and authorities only as necessary. You have rights to access, correct and (in some cases) delete your data. Our policy reflects our commitment to protecting your privacy while operating a transparent, compliant sportsbook and gaming platform.